Managing Your Every Word

Fusion Series 7

Praetorian Voice Recorder

Mentor QA Suite

Telecom BI Suite

Demos



Mentor QA Suite™
The Mentor Quality Assurance Suite™ adds Agent Evaluation and Screen Capture capability to your Fusion Series 7™ system. When coupled with the Praetorian Voice Recorder™ for scheduled, random, on-demand and continuous recording, your system becomes exponentially more powerful. 
Mentor gives you the tools you need to monitor, evaluate and improve agent performance so your company can capitalize on every opportunity that comes with every call. 

• Deliver top quality service to your customers. 
• Improve your agents' performance. 
• Present a consistent and accurate corporate message. 
• Resolve issues by understanding customers' communcations and reacting quickly. 

Click here for PDF brochure 

Contact Executive Systems for more information of HigherGround's Praetorian Voice Recorder 

 

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